Terms & Conditions

Booking is essential and your voucher code must be quoted at time of booking. The original voucher must be presented on arrival (no photocopies or screenshots will be accepted). An alternative method of payment will be required if you do not pre-book or present the original voucher.

Gift vouchers are non-refundable and non-transferable. Cannot be exchanged for other products. Cannot be exchanged for cash. Cannot be applied to existing bookings.

It is the responsibility of the purchaser and recipient to ensure that the unique voucher code is not disclosed to others. Product descriptions are subject to change. Our normal reservation and cancellation policies apply. The specified validity date cannot be extended and all services are subject to availability, so please book in advance. Vouchers are valid for 12 months from date of purchase unless stated otherwise. Please check valid dates carefully before purchase.

Special offer vouchers such as Black Friday or Christmas are subject to specific validity dates and conditions - please check full details carefully before purchase. See website for full terms and conditions.

To make a booking or to speak to one of our team please call us on 01282 471913 or email info@thewoodlandspa.com